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Studio Policies at Haute Core Pilates

To keep the studio calm, safe, and respectful for everyone, Haute Core Pilates follows a few simple policies. Because classes are reservation-based and reformer equipment is limited, these guidelines help ensure every client receives focused instruction and a smooth experience during each session. Taking a moment to review them helps your visit go exactly as expected.

Cancellation Policy

We ask for 24 hours’ notice if you need to cancel or reschedule a class. Because sessions are reservation-only and class sizes are intentionally small, late cancellations prevent another client from using that spot.

Cancellations made within 24 hours may result in a session charge or loss of class credit.

This policy allows us to respect instructor time, manage limited reformer equipment, and keep scheduling fair for all clients.

Arrival & Late Policy

Please arrive 5–10 minutes before your scheduled session so you have time to get settled and begin safely.

Clients arriving more than 10 minutes late may not be able to join the class, as missing the warm-up increases the risk of improper movement or injury.

Starting on time helps maintain a focused and uninterrupted session for everyone in the studio.

Waiver & Participation Policy

By attending a session, clients acknowledge they are voluntarily participating in physical activity and agree to:

  • communicate any injuries, limitations, or medical concerns prior to class
  • follow instructor guidance for proper and safe use of reformer equipment
  • notify the instructor immediately if they experience discomfort during movement

These steps help us provide safe modifications and maintain a supportive environment for every client.

Studio Safety Guidelines

Client safety is the priority during every session. We ask all participants to:

  • use reformer equipment only as instructed
  • wear appropriate attire (grip socks recommended for stability)
  • avoid attending if ill or experiencing contagious symptoms
  • maintain awareness and respect for shared equipment

We maintain a calm, clean, and controlled studio environment to ensure sessions remain effective, encouraging, and injury free.

Questions About Studio Policies?

If anything here is unclear, we’re happy to help.

Reach out with questions about scheduling, cancellations, or preparing for your first session.

Phone and email are always welcome.